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Cancellation Policy
CANCELLATION OR CHANGE POLICY: If you cancel your
entire booking, we refund you the sums paid towards those weeks of your
booking that we successfully rebook with a new client.
If all weeks are rebooked, you will receive a 100% refund – there
are no cancellation fees.
If for some reason you find it necessary to cancel a booking,
either completely or in part, please inform us immediately to maximise
the chances of refunding the sums paid for those cancelled weeks. The
earlier you tell us, the better! Booked weeks are not transferable to
another time once confirmed. Shifting booked periods normally requires
cancelling the week(s) no longer required then rebooking new weeks,
paying a new first instalment on these new weeks. Your instalment(s) for
the original cancelled week(s) will then be refunded, if and when we
rebook them. With enough warning, we are nearly always successful in
refilling cancelled weeks.
We
strongly recommend that you take out travel insurance before booking any
travel services; it is no more expensive than taking it out later and
will protect you if we are unable to rebook your cancelled weeks.
TRANSFERS OR DEFERMENTS: It is agreed that it is clearly understood
that any change to the arrival and departure dates entails a
cancellation of the original booking and the re-booking of the new
period UNLESS the new period booked is in the same cottage and includes
the original range of dates booked. Changes not qualifying as extensions
according to the latter condition are then subject to our normal
cancellation policy above.
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